Your privacy matters to us. This Privacy Policy explains exactly what personal data hjili collects, why we collect it, how we use it, and the rights you have over your own information.
Summary: hjili collects only the personal data necessary to operate a safe, compliant, and enjoyable gaming platform for Filipino players. We do not sell your personal data to third parties for marketing purposes. You have the right to access, correct, and request deletion of your data at any time by contacting us at [email protected].
hjili ("hjili," "we," "us," or "our") operates the online gaming platform accessible at hjili.app and its associated mobile applications (collectively, the "Platform"). This Privacy Policy describes how hjili collects, uses, stores, shares, and protects personal information relating to registered players, visitors, and any other individuals who interact with the Platform ("you" or "User").
This Privacy Policy is incorporated into and forms part of the hjili Terms & Conditions. By registering an account or using the Platform in any capacity, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein.
hjili is committed to complying with applicable Philippine data protection laws, including the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as administered by the National Privacy Commission (NPC). We take our obligations as a personal information controller seriously and have implemented appropriate technical and organizational measures to protect your data.
hjili collects the following categories of personal data in connection with your use of the Platform:
| Category | Examples | Required? |
|---|---|---|
| Identity Data | Full legal name, date of birth, government-issued ID number, nationality | Yes – KYC |
| Contact Data | Email address, Philippine mobile number, residential address | Yes |
| Account Data | Username, encrypted password, account preferences, communication settings | Yes |
| Financial Data | GCash number, Maya account, bank account details (BPI, BDO, etc.), transaction history | Yes – payments |
| Gaming Data | Game history, wager amounts, win/loss records, session durations, bonus usage | Yes – operations |
| Technical Data | IP address, device type, browser type, operating system, cookies, session tokens | Automatic |
| Communications Data | Live chat transcripts, email correspondence, support ticket content | When applicable |
| Verification Documents | Scanned copies of government-issued ID, proof of address, selfie verification | Yes – KYC |
hjili does not intentionally collect sensitive personal information beyond what is strictly necessary for identity verification and regulatory compliance. We do not collect biometric data, health information, or political opinions.
hjili collects personal data through the following means:
hjili processes your personal data for the following purposes:
Under the Data Privacy Act of 2012, hjili processes your personal data on the following legal bases:
hjili does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis:
All third-party service providers who process personal data on behalf of hjili are required to implement appropriate data protection measures and are prohibited from using your data for any purpose other than those specified by hjili.
hjili retains your personal data for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.
As a general rule, hjili retains account and transaction data for a minimum of five (5) years following account closure, in compliance with Philippine AML regulations and PAGCOR licensing requirements. KYC verification documents are retained for the same minimum period.
Gaming history and session data are retained for a minimum of three (3) years for dispute resolution and responsible gaming monitoring purposes. Marketing communication preferences and opt-out records are retained indefinitely to honor your choices.
Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with our data disposal procedures.
hjili implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:
Despite these measures, no method of electronic transmission or storage is completely secure. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, hjili will notify the National Privacy Commission and affected individuals in accordance with the requirements of the Data Privacy Act of 2012 and its Implementing Rules.
You are responsible for maintaining the confidentiality of your hjili account credentials. If you suspect that your account has been compromised, please contact hjili customer support immediately via live chat or at [email protected].
hjili uses cookies and similar tracking technologies to operate and improve the Platform. A cookie is a small text file placed on your device when you visit the Platform. The following categories of cookies are used:
You may manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the hjili Platform. hjili does not use third-party advertising or behavioral tracking cookies.
Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by hjili:
To exercise any of the above rights, please contact the hjili Data Privacy Officer at [email protected] with the subject line "Data Privacy Request." hjili will respond to all verified requests within fifteen (15) business days in accordance with NPC guidelines. We may require proof of identity before processing your request.
The hjili Platform is strictly intended for individuals aged 21 years and above, in accordance with Philippine gambling regulations. hjili does not knowingly collect personal data from individuals under the age of 21.
If hjili becomes aware that personal data has been collected from a person under 21 years of age, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered on the hjili Platform, please notify us immediately at [email protected].
hjili employs age verification procedures at registration and reserves the right to request government-issued proof of age at any time. Accounts where age verification cannot be satisfactorily completed will be suspended pending resolution.
hjili primarily stores and processes personal data within the Philippines. In certain circumstances, personal data may be transferred to, or accessed by, service providers located outside the Philippines — for example, cloud infrastructure providers or game content partners operating internationally.
Where such transfers occur, hjili ensures that appropriate safeguards are in place to protect your personal data in accordance with the Data Privacy Act of 2012. These safeguards may include contractual data processing agreements incorporating standard data protection clauses, or transfers to jurisdictions recognized as providing an adequate level of data protection.
By using the hjili Platform, you acknowledge and consent to the transfer of your personal data as described in this section, subject to the protections outlined herein.
hjili reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or Platform features. The date of the most recent revision is displayed at the top of this page.
When material changes are made to this Privacy Policy, hjili will notify registered players via email or a prominent notice on the Platform at least seven (7) days before the changes take effect, where practicable. Your continued use of the Platform after the effective date of any revised Privacy Policy constitutes your acceptance of the updated terms.
We encourage you to review this Privacy Policy periodically to stay informed about how hjili protects your personal data.
If you have any questions, concerns, or requests regarding this Privacy Policy or hjili's data processing practices, please contact our Data Privacy Officer through the following channels:
If you are not satisfied with hjili's response to your data privacy concern, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines through their official channels.
Six core principles that guide how we handle every piece of personal data entrusted to us by Filipino players across the country.
All data exchanged between your device and hjili is protected by 256-bit SSL encryption — the same standard trusted by major Philippine banks like BPI and BDO. Your credentials and financial details stay private.
hjili never sells, rents, or trades your personal information to third-party marketers. Your data is used solely to operate the Platform, comply with Philippine regulations, and improve your experience.
hjili operates in full compliance with the Philippine Data Privacy Act of 2012 (RA 10173) and is committed to upholding the standards set by the National Privacy Commission for all Filipino players.
Access, correct, or request deletion of your data at any time. hjili responds to all verified data rights requests within 15 business days — no runaround, no unnecessary delays.
hjili uses only necessary, functional, analytics, and security cookies. No third-party advertising trackers. You stay in control of your cookie preferences through your browser settings.
In the unlikely event of a data breach, hjili will notify the NPC and affected players promptly in accordance with Philippine law — because you deserve to know and to act quickly to protect yourself.
Now that you know how hjili handles your personal information, you can play with full confidence. Sign in to your account or explore the hjili Casino — your privacy is always protected.
21+ only. Play responsibly. Gambling is addictive. Know when to stop.